Guest Engagement Specialist
5 days ago
Join the Audubon Institute team as a Guest Engagement Specialist, where you will play a vital role in enhancing the experience of our visitors at the Audubon Aquarium & Audubon Insectarium. As a key member of the Learning & Engagement team, you will deliver engaging informal and interpretive programming that inspires and strengthens a connection to our conservation goals.
Responsibilities:- Deliver chats and demonstrations throughout the Aquarium and Insectarium, presenting live animals for interactive encounters.
- Work collaboratively with animal staff to support contact areas and other formal demonstrations.
- Assist with supervision and training of volunteers.
- Support special events and other programming needs in the L&E department.
- 1-3 years of experience working in an informal learning environment, with demonstrated experience in animal presentation and naturalist chats.
- Demonstrated experience in effective communications with youth and adults from diverse backgrounds.
- Experience handling animals or ability to learn to handle animals, including birds, mammals, and invertebrates.
- Experience in operant conditioning training and enrichment is strongly desired.
- Bachelor's degree required in Education, Biology, Zoology, Communications, Ecology, Environmental Education, or other related field.
- Must have a valid, state-issued driver's license.
- Ability to stand or walk for up to 2/3 of the day and carry items weighing up to 30 pounds.
- Ability to pass annual TB tests.
- Ability to perceive visual, odor, or behavioral changes in animals to determine changes in animals' stress level or general wellbeing.
- Ability to work under and handle stress in an appropriate manner.
- May be exposed to high, medium, or low noise intensity.
- Constant contact with co-workers required.
- Must be goal-oriented and self-motivated.
- Must have willingness and ability to take initiative.
- Must be able to manage multiple priorities and deadlines for a wide range of projects.
We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are passionate about education, conservation, and delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
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