Office Operations Coordinator

3 weeks ago


Austin, Texas, United States Ascension Full time
Job Summary

We are seeking a highly organized and detail-oriented Office Operations Assistant to join our team at Ascension Seton. In this role, you will provide administrative and clerical support to patients and customers in a medical setting.

Key Responsibilities
  • Provide exceptional customer service to patients and visitors, checking them in and out, and obtaining necessary documentation.
  • Verify and enter demographic information, obtain and verify insurance authorizations/precertification, and complete medical record release requests.
  • Schedule and confirm patient appointments, enter, review, and submit charges for patient procedures and services daily.
  • Collect co-payments and reconcile all daily reports and deposits for accuracy.
  • Provide general office and clerical support to assigned area.
Requirements
  • High School diploma equivalency or 1 year of applicable cumulative job-specific experience required.
  • Spanish/English bilingual skills highly preferred.
  • At least 3 years of customer service and office management experience preferred.
About Ascension

Ascension Seton, based in Austin, Texas, has provided thousands of associates and caregivers a rewarding career in healthcare since 1902. We operate more than 100 clinical locations in Central Texas and four teaching hospitals, including Dell Seton Medical Center at The University of Texas and Dell Children's Medical Center.

As a leading non-profit, faith-based national health system, Ascension is committed to delivering compassionate, personalized care to all patients. We offer a range of benefits, including paid time off, various health insurance options, retirement benefits, and opportunities for professional growth and development.



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