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Guest Experience Advocate

2 months ago

Madison, Wisconsin, United States Target Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Guest Advocate. As a Guest Advocate, you will be responsible for delivering an exceptional guest experience, providing personalized service, and ensuring that our guests feel welcome and valued.

Key Responsibilities
  • Guest Service: Provide exceptional guest service, responding to guest inquiries, and resolving guest concerns in a timely and professional manner.
  • Product Knowledge: Stay up-to-date on product knowledge, including features, benefits, and promotions, to effectively communicate with guests and drive sales.
  • Operational Excellence: Maintain a clean and organized store environment, adhering to safety and security protocols, and ensuring that all equipment and systems are functioning properly.
  • Team Collaboration: Work collaboratively with other team members to achieve sales goals, provide support, and maintain a positive and inclusive store culture.
What We Offer

As a Guest Advocate at Target, you will have the opportunity to:

  • Develop your customer service and communication skills
  • Gain experience in a fast-paced retail environment
  • Work with a diverse and dynamic team
  • Participate in ongoing training and development programs
Requirements

To be successful in this role, you will need:

  • Excellent Communication Skills: Ability to effectively communicate with guests, team members, and management
  • Product Knowledge: Familiarity with retail products and services
  • Time Management: Ability to prioritize tasks, manage time, and meet sales goals
  • Teamwork: Willingness to work collaboratively with others to achieve team goals
What We're Looking For

We are looking for individuals who are passionate about delivering exceptional guest service, have a strong work ethic, and are committed to achieving sales goals. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.