Service Coordinator

4 days ago


Nashville, Tennessee, United States Lexus of Nashville Full time
Job Summary

Lexus of Nashville is seeking a highly skilled Service Receptionist to provide exceptional customer service and support to our clients. As a key member of our team, you will be responsible for greeting customers, directing them to the correct department, and ensuring a seamless experience.

Key Responsibilities:

  • Greets customers and determines the nature of their visit
  • Directs customers to the correct department and notifies the appropriate person
  • Communicates with callers and visitors in a professional and friendly manner
  • Drives vehicles to and from service areas and lot as needed
  • Assists customers with loaner vehicles
  • Schedules service appointments
  • Prepares refreshments and performs light housekeeping duties in the cafe
  • Understands and follows receptionist processes and procedures
  • Assists with dealership duties as requested

Requirements:

  • Ability to multitask and adhere to a schedule
  • Professional appearance and attitude
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment
  • Valid driver's license and ability to pass pre-employment testing

Benefits:

  • Health and dental insurance
  • Closed every Sunday and all major holidays
  • Paid vacation days
  • Paid Lexus training
  • Vehicle reimbursement program
  • IRA match program
  • Christmas club program

About Us:

Lexus of Nashville is a leading automotive dealership dedicated to providing exceptional customer service and support. We are committed to building long-term relationships with our clients and employees.



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