Service Coordinator
4 days ago
Lexus of Nashville is seeking a highly skilled Service Receptionist to provide exceptional customer service and support to our clients. As a key member of our team, you will be responsible for greeting customers, directing them to the correct department, and ensuring a seamless experience.
Key Responsibilities:
- Greets customers and determines the nature of their visit
- Directs customers to the correct department and notifies the appropriate person
- Communicates with callers and visitors in a professional and friendly manner
- Drives vehicles to and from service areas and lot as needed
- Assists customers with loaner vehicles
- Schedules service appointments
- Prepares refreshments and performs light housekeeping duties in the cafe
- Understands and follows receptionist processes and procedures
- Assists with dealership duties as requested
Requirements:
- Ability to multitask and adhere to a schedule
- Professional appearance and attitude
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Valid driver's license and ability to pass pre-employment testing
Benefits:
- Health and dental insurance
- Closed every Sunday and all major holidays
- Paid vacation days
- Paid Lexus training
- Vehicle reimbursement program
- IRA match program
- Christmas club program
About Us:
Lexus of Nashville is a leading automotive dealership dedicated to providing exceptional customer service and support. We are committed to building long-term relationships with our clients and employees.
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