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Retail Banking Associate

2 months ago

SaintBauzilledePutois, Occitanie, United States Fifth Third Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Personal Banker I. As a key member of our platform staff, you will be responsible for providing exceptional customer experiences and cultivating long-lasting relationships with existing and prospective customers.

Key Responsibilities
  • Process teller transactions and maintain accurate records
  • Use a consultative approach to understand customer needs and provide tailored solutions
  • Work collaboratively with internal partners to ensure customer needs are met
  • Analyze customer credit data and financial information to recommend suitable solutions
  • Provide exceptional customer support and reinforce the value of our technology
Requirements
  • High School Diploma/GED and 6 months customer service experience, or college degree or equivalent military experience
  • Demonstrated ability to develop comfort level with new household acquisitions and deepening customer relationships
  • Ability to professionally represent Fifth Third Bank in verbal and written communication
  • Exhibits business acumen and makes sound decisions
Working Conditions
  • Normal office environment
  • Extending viewing of computer screens