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Retail Sales Associate II
1 month ago
The Ringling College of Art and Design is seeking a Retail Sales Associate to join our team in the Museum Shop. As a key member of our visitor experience team, you will be responsible for providing exceptional customer service, maintaining a welcoming atmosphere, and ensuring a seamless shopping experience for our visitors.
Key Responsibilities:
• Process returns and exchanges with a focus on customer satisfaction
• Lead the customer service experience, providing guidance and support to visitors
• Maintain in-depth product knowledge, communicating with customers and staff to provide accurate information
• Count and process new deliveries, generate labels and tickets
• Work independently in the absence of the Retail Manager, making decisions and taking initiative
• Interact with customers to offer guidance, point out products, and assist them in making purchasing decisions
• Process transactions through the POS, balance cash and register, and solve discrepancies
• Promote and sell membership and its benefits
• Maintain organization, adequate inventory, and initiate restocking of merchandise
• Maintain cleanliness of all customer-facing areas
Requirements:
• High school diploma or equivalency
• Two or more years' sales, customer service, or hospitality experience
• Experience in cash handling and Point of Sales systems
• Background and credit report
• Knowledge of Point of Sale systems
• Interest in Museum and Contemporary Art
What We Offer:
The Ringling College of Art and Design is an Equal Opportunity Employer. We offer a competitive salary, benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about art and education, we encourage you to apply for this exciting opportunity.