Sales and Customer Experience Director

7 days ago


Hudson, North Carolina, United States Goodwill Ind NW NC Inc Full time

We are looking for a highly experienced Sales and Customer Experience Director to join our team at Goodwill Industries of Northwest North Carolina. As a Sales and Customer Experience Director, you will be responsible for leading our retail store in achieving exceptional sales results and delivering outstanding customer experiences.

Job Description

As a Sales and Customer Experience Director, you will:

  • Develop and implement sales strategies to drive revenue growth and improve customer satisfaction.
  • Lead by example, demonstrating excellent customer service skills and promoting a positive store environment.
  • Manage daily store operations, including staffing, inventory management, and cash handling.
  • Collaborate with the management team to achieve sales goals and improve operational efficiency.
  • Maintain accurate records of store operations, including sales reports, inventory levels, and employee performance.

Requirements:

  • A minimum of three years of retail management experience with a proven track record of sales growth.
  • High School Diploma or equivalent required.
  • Excellent communication and leadership skills.

What We Offer:

  • A competitive salary range: $60,000 - $80,000 per year.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
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