Customer Experience Liaison

5 days ago


Hudson, New Hampshire, United States Sciens Building Solutions Full time
About the Role
We are seeking an experienced Service Coordinator to join our team at Sciens Building Solutions. As a Service Coordinator, you will play a crucial role in ensuring exceptional customer satisfaction and a positive company image. Your responsibilities will include:
  1. Managing and coordinating service visits for customers, ensuring timely and efficient completion.
  2. Communicating effectively with customers, addressing their concerns, and resolving issues promptly.
  3. Maintaining accurate records of customer interactions, including work orders, invoices, and site updates.
  4. Collaborating with the sales team to identify new business opportunities and expand our customer base.


Competitive Compensation
We offer a competitive salary ($55,000 - $65,000 annually), paid time off plan, holidays, 401(k) matching, short-term and long-term disability insurance, medical, dental, and vision plans with options, life insurance, and professional career development opportunities.

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