Sales and Service Coordinator

2 weeks ago


Nashville, Tennessee, United States LVMH Full time
Job Title: Sales and Service Coordinator

At Sephora, we are seeking a highly motivated and customer-focused Sales and Service Coordinator to join our team. As a Sales and Service Coordinator, you will play a key role in delivering an exceptional customer experience and driving sales growth.

Key Responsibilities:
  • Create a welcoming environment for customers and provide personalized service to meet their needs.
  • Support sales and service initiatives, including paid services, events, classes, and loyalty programs.
  • Coach Beauty Advisors on opportunities to engage clients about our loyalty programs and services.
  • Support the planning, execution, and staffing of all events, services, and classes.
  • Effectively execute and implement all company initiatives in a timely manner.
  • Help make a beautiful first impression by ensuring the store is sparkling and stocked.
  • Share your strategic vision by providing product and services suggestions.
  • Support brand partners and train Beauty Advisors.
  • Embrace your winning spirit by contributing to your store's sales goals, driving results, and sharing your knowledge of Sephora's policies and standards.
Requirements:
  • 1-3 years of experience in a similar role supporting sales, training, and client service, preferably in retail or service industries.
  • Strong communication skills along with the ability to influence, motivate, and provide feedback.
  • A knack for technology and systems.
  • Resilience and the ability to react to situations in the moment and stay aware of changing priorities as they arise.
  • Strong organizational and planning skills.
  • Available to work a flexible schedule that includes weekends, before/after store hours, and evenings, if needed.
  • Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for an entire shift, work in a fragrance-filled environment, and handle and apply cosmetics products to clients-with or without accommodation.
  • Adherence to Sephora's dress code and policies in the Sephora Employee Handbook.
What We Offer:
  • $23.27/hr. The actual hourly pay offered depends on various factors, including qualifications for the position and relevant experience.
  • Comprehensive healthcare and wellbeing benefits based on eligibility.
  • 401(k) savings plan.
  • Paid time off.
  • Employee discount/product perks.
  • Tuition reimbursement and employee referral bonus programs.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and driving sales growth, we encourage you to apply for this exciting opportunity.



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