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Night Auditor

1 month ago

Arlington, Virginia, United States Courtyard Arlington Full time
Job Summary

The Night Auditor is a key member of our hotel team, responsible for ensuring the smooth operation of our front desk and auditing processes during the overnight shift. As a Night Auditor, you will be the first point of contact for guests and will be responsible for providing exceptional customer service while maintaining the highest standards of accuracy and attention to detail.

Responsibilities
  • Front Desk Operations: Manage the front desk during the overnight shift, handling guest check-ins, check-outs, and requests in a timely and efficient manner.
  • Auditing and Reporting: Conduct thorough audits of hotel operations, including financial transactions, guest accounts, and other relevant data to ensure accuracy and compliance with hotel policies and procedures.
  • Customer Service: Provide exceptional customer service to guests, responding to their needs and concerns in a professional and courteous manner.
  • Security and Safety: Conduct regular security checks of the hotel premises, including guest corridors and public areas, to ensure the safety and security of our guests and staff.
  • Administrative Tasks: Perform various administrative tasks, including data entry, report preparation, and other duties as assigned by management.
Requirements
  • Education: High school diploma or equivalent required; college coursework in a related field (e.g. hospitality, business) preferred.
  • Experience: At least 1 year of progressive experience in a hotel or related field required; previous supervisory experience preferred.
  • Skills: Strong communication and interpersonal skills; ability to work independently and as part of a team; proficiency in Windows operating systems and basic accounting principles.
Benefits

We offer a competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program. We also offer opportunities for professional growth and development, including training and education programs.