Night Auditor

4 weeks ago

Arlington, United States Concord Hospitality Full time
Le Meridien, Arlington Hotel

Is looking for people that have a passion to serve others and model our culture and foundation based on Concord Hotels five Cornerstones: Quality, Integrity, Community, Profitability, and Fun.

As well as Marriott's values: We put people first, We Pursue Excellence, We embrace change, and We serve our world.

NIGHT AUDITOR

Position Summary:

The Night Auditor is responsible for auditing, balancing and consolidating departmental ledger accounts, preparing various hotel operating reports and handling the requests and transactions of the hotel guests.

Essential Functions:
  1. Post all daily room and outstanding charges.
  2. Balance all revenue totals of cash and credits against revenue report.
  3. Verify and prepare registration cards for arriving guests.
  4. Handle hotel phone system, transfer calls, and take messages for guests as well as hotel staff.
  5. Take, modify and cancel guest reservations.
  6. Check in/out guests according to hotel and/or brand standards.
  7. Deal with inquiries, requests and complaints from guests. Coordinate with other departments to fulfill guest special requests.
  8. Notify housekeeping and maintenance of any reported problems with guestrooms and hotel grounds.
  9. Handle all guest questions and inquiries about the hotel and local surroundings.
  10. Create and/or print required reports.
  11. Verify each front desk shift's transactions.
  12. Finalize transactions completed during the day including completing a daily income report and daily F&B Revenue Report.
  13. Maintain cleanliness of Front Office area.
  14. Perform cashier duties, cash travelers' checks. Post phone charges and other miscellaneous charges to guest accounts.
  15. Follow in-house procedures to help ensure the security of guests and employees. Know hotel emergency procedures.

Additional Responsibilities:

The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and employees may be asked to work shifts other than those they prefer or normally work.
  • Employees are required to adhere to all work rules, procedures and policies established by the hotel, including, but not limited to, those contained in the employee handbook.
Education and Experience:
  • Previous hotel experience.
Skills and Abilities:

Good communication and interpersonal skills.
  • Ability to maintain control and composure in difficult situations and exhibit good judgment.

Why Concord?

We offer competitive wages.Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Concord's associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Le Meridien, Arlington Hotel

1121 19th Street North Arlington, Va.

Le Meridien, Arlington Hotel website

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