Food and Beverage Operations Director

7 days ago


Truckee, California, United States Marriott Full time
Job Overview
The Ritz-Carlton Lake Tahoe seeks a skilled Food and Beverage Operations Director to oversee daily operations, ensuring exceptional guest experiences and adherence to company standards.

Salary Range
The estimated annual salary for this position is $66,000 to $77,000, with opportunities for bonus incentives and comprehensive benefits packages.

Key Responsibilities
This role involves supervising daily food and beverage shift operations, monitoring compliance with policies and procedures, and maintaining operating budgets. The successful candidate will also develop goals and plans to prioritize and organize work effectively.

Candidate Profile
To be considered for this position, candidates must possess a high school diploma or equivalent, along with 4 years of experience in the food and beverage industry. Alternatively, a 2-year degree from an accredited university in a related field, combined with 2 years of relevant experience, may also be considered.

Core Work Activities
Key responsibilities include assisting with supply ordering, supervising staff, and supporting monthly self-inspection programs. The ideal candidate will also operate department equipment efficiently, report malfunctions, and supervise staffing levels to meet operational needs.

Providing Exceptional Customer Service
This role requires providing services that exceed customer expectations, improving service through communication and coaching, and setting a positive example for guest relations. The successful candidate will also respond promptly to customer service requests and review comment cards with employees.

Additional Responsibilities
Other duties include providing information to supervisors and coworkers, guiding subordinates, analyzing information to solve problems, and performing hourly job functions if necessary.

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