Inside Sales Representative

3 days ago


Garner, North Carolina, United States National Trench Safety Full time
Job Overview

National Trench Safety is a leading provider of trench and traffic safety equipment rentals and sales. We are seeking a highly skilled Inside Sales Representative to join our team in Raleigh, NC.

Key Responsibilities

  • Respond to customer inquiries and resolve complaints in a timely and professional manner.
  • Generate sales documents, including invoices and contracts, and distribute them to relevant departments.
  • Collaborate with branches and outside sales representatives to ensure seamless communication and customer satisfaction.
  • Provide data and backup information to customers and branches as requested.
  • Follow up with customers and branches on open and unresolved issues.
  • Report on customer satisfaction and out-of-line conditions.

Requirements

  • 1+ year of experience in sales or customer service, preferably in the construction equipment industry.
  • Excellent communication and organizational skills.
  • Ability to learn and adapt to new processes and technology.
  • Basic knowledge of Microsoft Office, Infor, and Salesforce CRM.

What We Offer

  • Competitive salary and comprehensive benefits package.
  • 401(K) retirement plan with company match.
  • Team Ownership Program (TOP) with annual stock awards.
  • Flexible spending and health savings accounts.
  • Paid Time Off and 8 paid holidays.


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