Restaurant Operations Manager
5 days ago
At Checkers, we strive to make a positive impact on people's lives by delivering exceptional service to our teams and guests. As a member of our franchise team, you will assist the General Manager in executing the restaurant plan, achieving sales and profit goals, executing procedures, and providing outstanding guest and team service. The Assistant Manager will support the restaurant and General Manager to ensure we are the first choice for our guests and employees.
How You Make a Difference Every Day- Drive sales and profits by promoting guest satisfaction and managing restaurant operations.
- Escalate any concerns or recommendations with the restaurant, employees, or guests to the General Manager.
- Assist with interviewing and hiring the right team members.
- Ensure policy and procedures are being followed on shifts.
- Train team members on operations, company policies and procedures, and guest service.
- Identify and respond to complaints and policy and procedure violations.
- Provide regular feedback and coaching to team members on their performance.
- Help ensure the restaurant is a safe, clean, and fun environment for our employees and guests.
- High School Diploma or General Education Degree (GED) - Preferred
- Food Safety Certified
- 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)
- Basic math skills
- Microsoft Office and general systems experience
- Strong interpersonal and verbal and written communications skills
- Ability to work flexible schedule and extended hours
- High energy to keep up with our fast-paced environment
- Commitment to our core values of integrity, service, excellence, and courage to be bold & grow
- Operations Excellence: Our team expects and delivers nothing but the best
- Training & Development: We bring out the best by ensuring everyone gets well trained
- Personal & Career Growth: You can do more, get more, and be more at Checkers
- Benefits & Rewards: As a team member, you will be eligible to participate in our healthcare program, you can also earn team member bonuses
- Compensation: Competitive, and commensurate with experience with opportunities for growth and taking on greater responsibilities
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