Director of Food and Beverage Operations

2 months ago

Reston, Virginia, United States Evans Hotels Full time

Job Summary

The Director of Food and Beverage Operations is responsible for directing, managing, and supervising the food and beverage functions at Evans Hotels, including banquet and catering operations, audio visual services, culinary operations, stewarding, restaurant and bar, coffee shop, and other food and beverage outlets as required.

Key Responsibilities

  • Directs and manages the food and beverage department to achieve the highest level of guest satisfaction by providing world-class service and food through a friendly and well-trained staff.
  • Maintains quality standards, achieves financial goals, and coordinates with Sales and Marketing to promote all outlets effectively.
  • Develops and oversees liquor and wine strategies, including the wine, spirits, and beer programs.
  • Drives innovation and creativity, ensuring the food and beverage operation continuously evolves in alignment with the market.
  • Hires positive individuals with pleasant, can-do attitudes in keeping with the hotel culture.
  • Sets up training programs to ensure consistent world-class service and ensures that personnel are well-trained in interpersonal behavior and hotel asset protection.
  • Supports, develops, and mentors the food and beverage leadership team to reach their highest potential.
  • Liaises with other operating departments to guarantee quality of services rendered.
  • Monitors guest feedback across all platforms and ensures daily follow-up from leadership occurs in accordance with Evans Hotels' expectations.

Requirements

  • Bachelor's degree (B. A.) from four-year college or university.
  • At least 4 years of relevant experience and/or training.
  • A combination of experience, education, and/or training may be substituted for either requirement.
  • Previous similar position in a hotel, or similar business entity preferred.
  • Ability to always maintain a friendly, professional, team-oriented, positive demeanor and diplomatic attitude, especially under stress or challenges.
  • Must be able to attain a valid San Diego County Food Handler certification upon hire. Evans Hotels will provide this training and is to be completed at the company's expense.
  • RBS Certification required.
  • Availability to work on weekends and holidays is required.
  • Ability to stand, kneel, squat for prolonged periods of time, up to and including, the entire shift and lift up to 50 lbs.

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