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Network Engineer

2 months ago


Chantilly, Virginia, United States USM Full time
Job Summary

The USM is seeking a highly skilled Network Engineer to join our team. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining the entire LAN/WAN/MAN network infrastructure.

Key Responsibilities:
  • Provide desktop/laptop/thin client support both desk-side and remotely.
  • Install, patch, and troubleshoot Windows 7/10.
  • Troubleshoot issues with Microsoft 2019 and Office 365 products.
  • Configure and troubleshoot Windows networking (TCP/IP).
  • Escalate issues to next-level support or management as appropriate.
  • Troubleshoot issues with Microsoft Edge and Google Chrome.
  • Provide support using remote tools.
  • Install and troubleshoot a variety of in-house developed and third-party software.
  • Troubleshoot desktop and network printer issues.
  • Support Google Workspace products.
  • Support Apple devices (iPad, iPhone).
  • Understand and support Microsoft Active Directory (client-side).
  • Implement hard drive encryption, preferably using Bitlocker and McAfee.
  • Modify system registry as needed.
Qualifications:
  • Required Experience: 4 years of experience in PC support (desktop/laptop/thin client), Windows 7/10 installation, patching, and troubleshooting, Windows networking (TCP/IP) configuration and troubleshooting, escalating issues to next-level support/management, troubleshooting Microsoft Edge and Google Chrome, providing support with remote tools, installing and troubleshooting a variety of software, experience in support of Microsoft Office 365 products, experience in Apple device support (iPad, iPhone), thorough understanding of Microsoft Active Directory (client-side), experience with hard drive encryption, preferably Bitlocker and McAfee.
  • Desired Experience: Ability to troubleshoot desktop and network printer issues, experience with Google Workspace products, ability to modify the system registry.
  • Education: Preferred: 4-year degree or equivalent technical study.
  • Certifications: Industry certifications (A+, Network+, MCP, etc.)