Cocktail Server

19 hours ago


Aspen, Colorado, United States The Little Nell Full time
Job Title: Cocktail Server

We are seeking a skilled Cocktail Server to join our team at The Little Nell, a luxury hotel in Aspen, Colorado. As a Cocktail Server, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience.

Job Summary

The Cocktail Server will serve food and beverage in a timely, friendly, and professional manner, adhering to established Forbes 5-star standards and procedures. This role requires a strong knowledge of wines, food, and cooking methods, as well as excellent communication and interpersonal skills.

Responsibilities
  • Take orders and serve food and beverage requests promptly, ensuring that established service procedures and standards are followed.
  • Check with guests during meals for satisfaction and address any concerns.
  • Responsible for guest checks and proper payment.
  • Maintain accurate knowledge of the Micros system.
  • Set up stations and tables prior to service and assist in clearing and setting up tables during service.
  • Ensure tableware is clean and in place, and complete side duties as needed.
  • Maintain the proper care and cleanliness of tableware, serving equipment, and service areas.
  • Make managers aware of all guest comments and complaints.
  • Maintain positive communication with service personnel.
  • Is familiar with Colorado liquor laws and does not serve intoxicated guests or minors.
Requirements
  • High school diploma or equivalent preferred.
  • 5 years related experience required.
  • 2 years fine dining experience preferred.
  • Strong knowledge of wines, food, and cooking methods.
Work Environment and Physical Demands

The Cocktail Server will work in a fast-paced, dynamic environment, requiring the ability to reach, crouch, kneel, stand, walk, or be on their feet for extended periods. Regularly working in wet, hot, and humid conditions, the Cocktail Server must be able to frequently lift, push, or pull up to 50 lbs. individually or with assistance.

Benefits

This position is classified as a seasonal full-time position, eligible for paid time off programs, paid leave programs, employee ski pass, and other company perks.


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