Inventory and Customer Service Coordinator

1 week ago


Miami, United States Interior Talent Full time
Job Title: Inventory and Customer Care Specialist

Interior Talent is seeking a highly skilled Inventory and Customer Care Specialist to join our client's progressive and inclusive company. As a key member of the team, you will play a crucial role in ensuring the inventory is well-maintained, and our customers are satisfied.

Key Responsibilities:
  • Inventory Management: Oversee and manage inventory levels to ensure optimal stock levels, conduct regular inventory audits and reconciliations, and develop and implement inventory control procedures to minimize shrinkage and optimize inventory turnover.
  • Warehouse Management: Supervise warehouse operations to ensure efficient storage and distribution of products, coordinate with suppliers and logistics partners to ensure timely delivery of goods, and maintain accurate records of all warehouse activities and inventory movements.
  • Customer Service/Satisfaction: Handle customer inquiries and complaints promptly and professionally, provide exceptional customer service, ensuring customer satisfaction and loyalty, and collaborate with the sales team to address customer needs and preferences.
Qualifications:
  • Minimum of 2+ years in inventory management, warehouse management, and customer service.
  • Proficient in QuickBooks and Microsoft Office Suite.
  • Languages: Must be fluent in Italian and English.
  • Work Environment: Comfortable working in a warehouse and showroom setting.
  • Willingness to travel to LA, NY, and Dallas every few months to manage inventories.
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Detail-oriented with a strong focus on accuracy.
  • Ability to handle pressure and meet tight deadlines.
Compensation and Benefits:
  • Annual Salary + Bonus Structure + Full Benefits.
  • Annual salary is based on experience.
  • Annual Bonus Potential.
  • Benefits Include Healthcare (Medical, Dental, Vision) - The company covers 100% of health coverage, as well as dental and vision coverage. No waiting period.
  • Vacation days.
  • Sick days.
  • Paid Holidays.
  • A work phone is provided.
  • Work-related travel expenses are covered.

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