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Inventory and Logistics Coordinator

2 months ago

miami, United States Interior Talent Full time

Job Summary

We are seeking a highly skilled and experienced Inventory and Customer Care Specialist to join our team at Interior Talent. As a key member of our operations team, you will play a crucial role in ensuring the smooth management of our inventory and providing exceptional customer service to our clients.

Key Responsibilities

  • Inventory Management
    • Oversee and manage inventory levels to ensure optimal stock levels and minimize shrinkage.
    • Conduct regular inventory audits and reconciliations to ensure accuracy and compliance.
    • Develop and implement inventory control procedures to optimize inventory turnover and reduce waste.
  • Warehouse Management
    • Supervise warehouse operations to ensure efficient storage and distribution of products.
    • Coordinate with suppliers and logistics partners to ensure timely delivery of goods and meet customer demands.
    • Maintain accurate records of all warehouse activities and inventory movements.
  • Customer Service/Satisfaction
    • Handle customer inquiries and complaints promptly and professionally, ensuring customer satisfaction and loyalty.
    • Provide exceptional customer service, collaborating with the sales team to address customer needs and preferences.
    • Develop and implement strategies to improve customer satisfaction and retention.

Requirements

  • Minimum of 2+ years of experience in inventory management, warehouse management, and customer service.
  • Proficient in QuickBooks and Microsoft Office Suite.
  • Languages: Must be fluent in Italian and English.
  • Work Environment: Comfortable working in a warehouse and showroom setting.
  • Willingness to travel to manage inventories and meet customer demands.
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Detail-oriented with a strong focus on accuracy.
  • Ability to handle pressure and meet tight deadlines.

Benefits

  • Annual Salary + Bonus Structure + Full Benefits
  • Annual salary is based on experience
  • Annual Bonus Potential
  • Benefits Include Healthcare (Medical, Dental, Vision) - The company covers 100% of health coverage, as well as dental and vision coverage. No waiting period.
  • Vacation days; Sick days; Paid Holidays; A work phone is provided; Work-related travel expenses are covered