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Retail Operations Supervisor

2 months ago

Madison, Wisconsin, United States The Salvation Army Central Territory Full time
Position Overview

As a vital member of our team, the Retail Operations Supervisor plays a key role in ensuring the smooth functioning of store activities and enhancing customer satisfaction.

Key Responsibilities:
  • Facilitates staff training and oversees team performance as directed.
  • Assists in executing strategies aimed at achieving sales and production objectives.
  • Collaborates with the store manager to maintain the store's upkeep, focusing on safety, cleanliness, and overall presentation.
  • Implements customer engagement and retention initiatives to foster a welcoming shopping environment.
  • Maintains open communication with the Store Manager regarding all aspects of store operations, including reporting incidents, concerns, and suggestions.
  • Safeguards resources under supervision by enforcing product control measures to minimize losses from theft or spoilage.
  • Upholds the mission and values of The Salvation Army.
  • The Salvation Army is committed to equal employment opportunities. We encourage applications from individuals who are re-entering the workforce, veterans, persons with disabilities, those affected by the justice system, and individuals without a college degree.
Additional Information:
  • Full-time position requiring 40 hours per week, with potential for mandatory and optional overtime.
  • Compensation: $22.00 per hour, commensurate with experience.
  • Eligibility for a bonus ranging from 1-5% based on position and performance.
  • Comprehensive benefits package includes paid sick leave, vacation, holidays, and other forms of leave. After 90 days, employees may qualify for medical, dental, vision, hearing, life insurance, and a pension plan.