Luxury Retail Sales Specialist

4 weeks ago


Fenton, Michigan, United States Medawar's Fine Jewelry Full time

Job Summary

We are seeking a highly skilled Luxury Retail Sales Professional to join our team at Medawar's Fine Jewelry. As a Sales Associate, you will be responsible for providing exceptional customer service, building relationships, and driving sales growth.

Key Responsibilities

  • Welcome customers with a warm and friendly greeting, build relationships, and offer a personalized shopping experience
  • Determine customers' needs and provide them with appropriate product choices
  • Develop and maintain relationships with customers
  • Consistently meet or exceed sales goals while maintaining exceptional customer service standards
  • Help customers celebrate their most important occasions with a gift of love from Medawar's
  • Document sales by creating or updating customer profile records
  • Process payments at the register and handle customer transactions and service issues appropriately
  • Keep customers informed of preferred customer sales and future merchandise of potential interest
  • Collaborate with the team to accomplish related results and contribute to team effort
  • Perform store setup and closing operations, including opening and closing the office area and moving jewelry to and from the store safe and display areas
  • Perform basic store maintenance, merchandising, and other required activities to keep the store clean, safe, and inviting

Qualifications

  • High school diploma or equivalent
  • Upbeat, Positive & Energetic
  • Must love working with beautiful products
  • Experience in luxury retail sales, customer service, or retail is preferred
  • Passion for helping clients celebrate life's special moments with our beautiful products
  • Strong listening skills and ability to understand and meet client's needs
  • Dependable, success-focused, and committed to delivering high-quality results
  • Positive outlook and ability to create a welcoming and fun-loving environment for clients
  • Exceptional communication and organizational skills to provide a seamless shopping experience
  • Committed to continuous education and development through workshops, seminars, and conferences
  • A team player with a can-do attitude


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