Shift Manager
3 weeks ago
As a Shift Manager at Halo Country LLC, you will play a crucial role in ensuring the smooth operation of our restaurant units. Your primary responsibility will be to oversee and manage the daily activities of the unit, including supervising employees, managing inventory, and maintaining high standards of customer service.
Key Responsibilities:
- Supervise and train employees to ensure they are meeting operational standards.
- Manage inventory levels and place orders for food, paper, and other supplies within cost control procedures.
- Monitor and maintain a clean and safe working environment.
- Provide excellent customer service and resolve guest requests and concerns in a respectful manner.
- Recruit, interview, and hire crew team members to achieve proper staffing levels.
- Prepare all necessary operational reports and develop action plans to resolve unfavorable financial and/or sales trends.
Requirements:
- General knowledge and understanding of the restaurant industry or retail operations required.
- Six months of restaurant management experience (QSR) or one year entry-level retail management experience required.
- Leadership and supervisory practices and skills.
- Effective verbal and written communication skills.
- Basic math and basic reading skills.
- Time management skills.
- Organizational skills.
- Problem-solving, decision-making, and conflict-resolution skills.
- Basic computer skills.
- Must be able to follow directions.
- Must be able to work irregular hours, nights, weekends, and holidays.
- Must be able to multi-task and prioritize.
- Ability to successfully solve problems.
- Works with autonomy once given direction.
- Complies with all Halo Country LLC Policies and Procedures, and all health and sanitation laws and regulations.
Work Environment:
Frequent exposure to heat and hot liquid shortening while cooking. Frequent exposure to freezer when stocking food items. Occasional exposure to extreme temperatures based on variable weather conditions.
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