Luxury Retail Sales Professional

1 week ago

Fenton, Michigan, United States Medawar's Fine Jewelry Full time
Job Title: Luxury Retail Sales Professional

Job Summary: We are seeking a highly skilled and experienced Luxury Retail Sales Professional to join our team at Medawar's Fine Jewelry. As a Sales Associate, you will be responsible for providing exceptional customer service, building relationships with clients, and exceeding sales targets.

Responsibilities:

* Welcome customers with a warm and friendly greeting, build relationships, and offer a personalized shopping experience
* Determine customers' needs and provide them with appropriate product choices
* Develop and maintain relationships
* Consistently meet or exceed sales goals while maintaining exceptional customer service standards
* Help customers celebrate their most important occasions with a gift of love from Medawar's
* Document sales by creating or updating customer profile records
* Process payments at the register and handle customer transactions and service issues appropriately
* Keep customers informed of preferred customer sales and future merchandise of potential interest
* Collaborate with the team to accomplish related results and contribute to team effort
* Perform store setup and closing operations, including opening and closing the office area and moving jewelry to and from the store safe and display areas
* Perform basic store maintenance, merchandising, and other required activities to keep the store clean, safe, and inviting

Qualifications:

* High school diploma or equivalent
* Upbeat, Positive & Energetic
* Must love working with beautiful products
* Experience in luxury retail sales, customer service, or retail is preferred
* Passion for helping clients celebrate life's special moments with our beautiful products
* Strong listening skills and ability to understand and meet client's needs
* Dependable, success-focused, and committed to delivering high-quality results
* Positive outlook and ability to create a welcoming and fun-loving environment for clients
* Exceptional communication and organizational skills to provide a seamless shopping experience
* Committed to continuous education and development through workshops, seminars, and conferences
* A team player with a can-do attitude

About Company:

Medawar Jewelers has consistently led the way in offering premium jewelry and unparalleled customer service. As a family-run business now in its third generation, we deeply value our heritage of meticulous craftsmanship, detailed attention, and our role in crafting memorable experiences for our devoted customers.

Our team is our most treasured resource, alongside our remarkable collection of fine Swiss watches, gold, and the world's most exquisite diamonds and gemstones. We are devoted to fostering a welcoming and inclusive work environment where every individual feels appreciated and supported. By joining us, you become part of a legacy committed to excellence in customer service, delivering superior jewelry and watches that help our community celebrate their significant moments.

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