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Food and Beverage Operations Manager

2 months ago

Kansas City Kansas, United States Hollywood Casino at Kansas Speedway Full time
Job Summary

We are seeking a highly motivated and experienced Food and Beverage Operations Manager to join our team at Hollywood Casino at Kansas Speedway. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our food and beverage department, ensuring exceptional customer service, and driving revenue growth.

Key Responsibilities
  • Supervise and manage staff in the food and beverage department, including scheduling, training, and performance evaluations.
  • Develop and implement operational goals and strategies to improve customer satisfaction, increase revenue, and reduce costs.
  • Monitor and control labor costs, inventory, and expenses to ensure profitability.
  • Ensure compliance with all regulatory requirements, health and safety standards, and company policies.
  • Collaborate with other departments to achieve business objectives and improve overall guest experience.
  • Develop and implement training programs to enhance staff skills and knowledge.
  • Conduct regular audits and reviews to identify areas for improvement and implement corrective actions.
  • Maintain accurate records and reports to track performance and make data-driven decisions.
Requirements
  • Bachelor's degree in Hospitality, Business Administration, or related field.
  • Minimum 4 years of experience in food and beverage management, preferably in a high-volume restaurant or casino environment.
  • Proven track record of success in managing staff, improving customer satisfaction, and driving revenue growth.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Proficiency in Microsoft Office and other relevant software applications.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.