Customer Service Representative
1 month ago
At Opus IVS, we're committed to delivering exceptional customer experiences. As a Customer Support Representative, you'll play a vital role in helping us achieve this goal.
Key Responsibilities:- Set appointments and manage customer interactions through our internal CRM system
- Provide timely and effective support to customers via phone and other channels
- Document and track customer interactions to ensure seamless support
- Utilize established processes to troubleshoot product failures and escalate issues as needed
- Collaborate with the Call Center Supervisor and Sr. Customer Support Technician to resolve complex issues
- High school diploma or equivalent, or three years of successful customer service experience
- Proficiency in using standard desktop computers with Windows and Microsoft Office
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and clients
- Accuracy and attention to detail in data entry and call documentation
- Flexibility to work a variety of shifts, including evenings and weekends
- Competitive compensation package, including salary, bonuses, and tuition reimbursement
- Generous paid time off and holiday package
- Comprehensive benefits, including medical, dental, and vision coverage
- Opportunity to be part of a fast-growing company making a positive impact in the automotive industry
We're an equal opportunity employer, committed to diversity and inclusion in the workplace. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.
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Customer Service Representative
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Insurance Customer Service Representative
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Insurance Customer Service Representative
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Customer Support Technician
1 month ago
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Customer Support Specialist
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Insurance Sales Representative
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Senior Director of Industrial Services
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Retail Sales Associate
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Retail Sales Associate
1 month ago
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Desktop Support Specialist
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Server Position
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Retail Sales Associate
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Server Position
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Restaurant Server Position
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Janitorial Maintenance Specialist
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Phlebotomist - Brighton Donor Center
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