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Customer Service Representative

2 months ago


Palisades Park, New Jersey, United States Amy Seong - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as an Office Representative at Amy Seong - State Farm Agent. As a key member of our team, you will play a vital role in establishing and maintaining strong relationships with our customers, providing exceptional service, and driving business growth.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with customers, understanding their needs and preferences to provide tailored solutions.
  • Insurance Sales and Marketing: Use a customer-focused approach to educate customers about insurance options, develop leads, and market appropriate products and services.
  • Business Development: Identify opportunities for growth and work collaboratively with the team to develop and implement strategies to drive business expansion.
Benefits and Opportunities
  • Competitive Compensation: Enjoy hourly pay plus commission/bonus, providing a competitive income and opportunities for growth.
  • Professional Development: Receive training and development opportunities to enhance your skills and knowledge in insurance sales and customer service.
  • Collaborative Team Environment: Work in a dynamic and supportive team environment, fostering a culture of collaboration and mutual respect.
Requirements
  • Excellent Communication Skills: Possess excellent written, verbal, and listening skills to effectively communicate with customers and colleagues.
  • Customer-Focused: Demonstrate a strong customer-focused approach, with a passion for delivering exceptional service and building long-term relationships.
  • Business Acumen: Possess a basic understanding of business principles and a willingness to learn and grow in a fast-paced environment.