Casino Operations Manager

1 week ago


Cripple Creek, Colorado, United States Century Casinos Full time
Casino Operations Manager Job Description

At Century Casinos, we are seeking a highly skilled and experienced Casino Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing all casino operations, ensuring compliance with gaming regulations, and providing exceptional customer service.

Key Responsibilities:
  • Manage all casino operations, including enforcing gaming regulations and maintaining a clean and safe work environment.
  • Act as the senior advisor to all departments on overall casino operations, including planning, organizing, and staffing.
  • Maintain positive and effective relations with customers and team members, and with municipal, state, and federal authorities on casino and gaming operations.
  • Advises management team on job standards for team members, performance expectations, and possible protocols to establish and maintain positive work morale and effective employee relations.
  • Provides direction, advises, and makes recommendations pertaining to all casino operations and gaming regulations.
Qualification Requirements:
  • Demonstrate thorough knowledge of casino operations and the Colorado Limited Gaming Act.
  • Demonstrate effective and diplomatic customer service and communication skills, which includes contacts with staff members, guests, and state of Colorado gaming and other regulatory officials.
  • Demonstrate extensive experience persuading and negotiating.
  • Demonstrated experience performing within specific deadlines or under pressure. Demonstrated experience in problem-solving, organizing, and prioritizing work.
Benefits:
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Daily Pay
  • Free Gym Membership at Cripple Creek Park and Rec
  • 50% Employee Meal Discount per Shift
  • Vacation Pay
  • Holiday Pay
  • Subsidized Bus Ticket
  • Gaming License Reimbursement
  • Employee Housing
  • 401(K) with Roth Feature
  • FSA-Health and Dependent Care Savings Account
  • Employee Life Insurance
  • AD&D Insurance
  • Long-Term Disability Insurance
  • Short-Term Disability Insurance

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