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Benefits Administration Specialist

2 months ago

Appleton, Wisconsin, United States Lucent Health Solutions LLC Full time
Job Summary

We are seeking a highly organized and detail-oriented Benefits Administration Coordinator to join our team at Lucent Health Solutions LLC. As a key member of our benefits administration team, you will be responsible for administering COBRA, maintaining dependent eligibility, and ensuring accurate and timely processing of benefits-related tasks.

Key Responsibilities
  • Maintain accurate and up-to-date enrollment and eligibility records for our clients.
  • Process COBRA paperwork and payments, flexible spending elections, and dependent eligibility verification.
  • Update and confirm eligibility updates received via electronic eligibility files.
  • Provide exceptional customer service to internal and external clients, responding to inquiries and resolving issues in a timely and professional manner.
  • Collaborate with team members to achieve superior customer service and consistent turnaround times for all clients.
  • Communicate monthly invoice information to groups and maintain a positive and professional attitude.
Requirements
  • 1-2 years of experience in group eligibility and COBRA administration, preferably in the insurance industry.
  • Strong understanding of Self-Funding Insurance and Third-Party Administrating concepts.
  • Excellent organizational, problem-solving, and decision-making skills.
  • Ability to navigate multiple PC applications efficiently and provide excellent phone etiquette.
  • Strong written and oral communication skills, with the ability to proofread and audit documentation and reports.
What We Offer

Lucent Health Solutions LLC is an Equal Opportunity Employer that offers a competitive salary and benefits package, as well as opportunities for professional growth and development.