Patient Accounts Associate

2 weeks ago


San Antonio, Texas, United States Guidehouse Full time
Overview

We are seeking a highly motivated and detail-oriented Patient Account Representative to join our team at Guidehouse. This role is an exciting opportunity for individuals who are passionate about providing exceptional customer service and resolving complex patient account issues.

Job Description

The Patient Account Representative will be responsible for handling incoming and outgoing calls to patients and insurance companies, resolving patient accounts, and ensuring compliance with client policies and procedures. The ideal candidate will possess excellent communication skills, both verbal and written, and the ability to work independently with minimal supervision.

This position requires a strong understanding of healthcare revenue cycle processes, including insurance claims, billing, and coding. The successful candidate will have experience working in a fast-paced environment and be able to prioritize tasks effectively to meet deadlines.

Requirements
  • Bachelor's degree or 3 years of relevant experience in a related field
  • 0-2+ years of experience working in healthcare, insurance, business, finance, or customer service
  • Working knowledge of insurance claims, billing, coding, follow-up, finance, accounting, or customer service-related responsibilities
Benefits

Guidehouse offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as a flexible paid time off policy. We also offer opportunities for professional growth and development, including tuition reimbursement and skills development programs.

Compensation

The estimated salary for this position is $45,000 - $60,000 per year, depending on experience. In addition to base pay, employees may be eligible for a discretionary variable incentive bonus.



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