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Guest Experience Specialist

2 months ago

Avon, Colorado, United States Marriott International, Inc Full time
Job Summary

We are seeking a skilled Guest Experience Expert to join our team at The Ritz-Carlton. As a key member of our staff, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and efficient manner
  • Complete reports and share information about the local area with guests
  • Move about the space and take a hands-on approach to work, standing, sitting, or walking for extended periods
  • Use problem-solving skills to resolve guest issues and concerns
Requirements
  • High school diploma or equivalent required
  • No related work experience necessary
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Excellent communication and interpersonal skills
What We Offer

We offer a competitive hourly rate of $22.18, as well as a range of benefits, including health care, flexible spending accounts, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.

At Marriott International, we believe in creating experiences that are memorable and unique. Our team of Ladies and Gentlemen are dedicated to delivering exceptional service and exceeding our guests' expectations. If you are passionate about hospitality and committed to excellence, we encourage you to apply for this exciting opportunity.