Restoration Project Manager

2 months ago


Indian Trail, North Carolina, United States SERVPRO Full time
Job Summary

We are seeking a highly skilled and experienced Restoration Supervisor / Crew Chief to join our team at SERVPRO of South Charlotte. As a key member of our restoration team, you will be responsible for overseeing the execution of restoration projects, ensuring customer satisfaction, and upholding the highest standards of quality and safety.

Key Responsibilities
  • Manage customer relationships and ensure exceptional customer service
  • Supervise and coordinate the activities of restoration technicians
  • Coordinate and perform production processes, ensuring quality control and adherence to safety protocols
  • Identify and mitigate safety hazards, ensuring a safe working environment for occupants and workers
  • Document job files and manage labor and consumable usage on assigned projects
  • Perform water, fire, mold, and biohazard cleanup, as well as extraction, demo, monitoring, equipment placement, and carpet cleaning
Requirements
  • Effective communication and basic math skills
  • Experience in cleaning and restoration, with IICRC certifications preferred
  • Valid driver's license with a good driving record
  • Ability to lift 50 pounds regularly and up to 100 pounds with assistance
  • Ability to work at heights, in tight spaces, and with cleaning products/chemicals
  • Ability to work a varied schedule, including evenings, nights, and weekends, with bonuses provided for on-call weeks
Compensation

$23.00 per hour, with opportunities for increases based on merit and experience

At SERVPRO, we offer a competitive pay rate, training and development opportunities, and a chance to make a positive difference in people's lives. If you are a self-motivated and service-oriented individual with a passion for restoration and customer service, we encourage you to apply.



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