Sales Representative

3 weeks ago

Clinton Twp, United States Lovesac Full time
About Lovesac

Lovesac is a company that is committed to bringing Total Comfort to millions of homes. We offer a unique range of products that can evolve along with our customers as life unfolds. Our products provide peace of mind where others cannot, and we are dedicated to making a positive impact on the environment.

Job Summary

We are seeking a highly motivated and results-driven Sales Associate to join our team. As a Sales Associate, you will be responsible for creating a unique experience for our customers, identifying their needs, and providing outstanding service. You will be the face of our company, and your ability to build strong relationships with our customers will be essential to our success.

Key Responsibilities
  • Meet or Exceed Sales Goals: You will be responsible for meeting or exceeding all sales goals and key performance indicators (KPIs). This will require you to be highly motivated and results-driven, with a strong focus on customer satisfaction.
  • Utilize Our Proprietary Selling Process: You will utilize our proprietary selling process to provide each customer with outstanding service, including greeting and acknowledging every customer, demonstrating all products, and maintaining outstanding standards.
  • Offer Additional Financing Options: You will offer additional financing options to customers, including but not limited to our credit card and secondary financing programs.
  • Stay Up-to-Date on Promotional Offerings: You will consistently educate clients on current promotional offerings and products, while maintaining knowledge of current promotional offerings and products.
  • Maintain Inventory Integrity: You will maintain inventory integrity and accuracy, protecting company assets at all times.
  • Partner with Store Management: You will partner with store management to ensure that all customer service issues are resolved, and enhance all aspects of customer service, including order management.
  • Maintain Store Standards: You will maintain store standards, including merchandising, marketing, store cleanliness, and safety.
  • Process POS Transactions: You will accurately process all POS transactions, including sales, returns, and exchanges.
  • Act with Integrity and Trust: You will act with integrity and trust, modeling behavior that respects our employees, peers, and customers.
Requirements and Qualifications
  • Minimum of 1-2 Years of Related Sales Experience: You will have a minimum of 1-2 years of related sales experience, with a proven track record of meeting or exceeding sales goals.
  • Results-Driven and Utilize Knowledge to Meet or Exceed KPIs and Goals: You will be results-driven and utilize knowledge to meet or exceed KPIs and goals.
  • Proven Time Management Skills and Ability to Adapt to a Changing Business Environment: You will have proven time management skills and the ability to quickly adapt to a changing business environment.
  • Ability to Prioritize Responsibilities with the Appropriate Level of Urgency: You will be able to prioritize responsibilities with the appropriate level of urgency, and use this information to solve problems, anticipate issues, and make correct decisions.
  • Accountability and Responsibility for Actions: You will take accountability and responsibility for your actions, and be able to manage multiple projects simultaneously while meeting deadlines consistently.
  • Superior Communication Skills: You will have superior communication skills, including verbal, written, and interpersonal skills, and be able to listen effectively to solve problems, anticipate issues, and make effective decisions.
  • Strong Analytical, Mathematical, and Problem-Solving Skills: You will have strong analytical, mathematical, and problem-solving skills, and be able to maintain the highest level of customer service, creating solutions and experiences that drive business results and engagement with the brand.
  • Ability to Work Collaboratively with Fellow Employees: You will be able to work collaboratively with fellow employees, treating all clients, both internal and external, with dignity and respect at all times.
  • Proficiency in Microsoft Office: You will have proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
  • Ability to Use and Operate Equipment: You will be able to use and operate all equipment as required, including but not limited to iPad, laptop, etc.
  • Ability to Travel: You will be able to travel, as required by the Company in its sole discretion, for occasional meetings and conferences using various forms of transportation.

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