Part-Time Guide
1 month ago
We are seeking a highly motivated and customer-focused Part-Time Guide to join our team at Parallel. As a key member of our retail team, you will be responsible for providing exceptional customer service, guiding customers through our product offerings, and ensuring a positive shopping experience for all.
Key Responsibilities- Provide expert guidance to customers on our cannabis products, including recommendations and education on therapy goals, product effects, potency, dosing, methods of consumption, and administration.
- Participate in the patient intake process, entering and maintaining accurate paperwork and patient records.
- Accurately receive, prepare, and complete patient orders and sales utilizing point-of-sale (POS) systems.
- Maintain accurate records of all activities, including customer records, in accordance with state regulations and HIPAA compliance.
- Escalate customer conflicts or complaints in a professional and timely manner, inspiring long-term patient relationships and loyalty to our brands.
- Maintain the cleanliness of the store on a daily basis.
- Age 21 or older.
- High School Diploma or equivalent.
- Valid Government-Issued Photo ID.
- Must be flexible regarding work schedule, including evenings, weekends, and holidays.
- 1 year in Retail or a related industry where customer service is critical.
- Constantly operating a computer and other office machinery.
- Strong attention to detail and ability to multitask and manage time effectively.
- Excellent communication and organizational skills.
- Ability to manage difficult situations and resolve in a timely and professional manner.
- Microsoft Office Suite proficient level.
- Experience in the Cannabis industry.
- Must be able to remain in a stationary position (sit or stand) for prolonged periods during the shift.
- Ability to assist with lifting stock and materials.
- Occasionally positions self to retrieve product or material in the store throughout the duration of the shift.
- Employee discount.
- Balance and flexibility; paid time off, paid parental leave, flexible work arrangements.
- 401k enrollment.
- Pet Insurance.
- Tuition Reimbursement Programs.
- Consistent, reliable benefits; full medical / vision / dental (full time only).
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Dispensary Associate
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Real Estate Coordinator
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Bakery Department Manager
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Cannabis Dispensary Associate
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Sports Department Associate
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Cannabis Customer Service Representative
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Optometric Assistant
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Lead Early Childhood Educator
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