Club Service Attendant

2 days ago

Lincoln, Nebraska, United States Crunch Fitness Full time
Job Summary

The primary responsibility of this role is to oversee the servicing, repair, and maintenance operations for all building and equipment related to the club. This includes ensuring that all preventative maintenance measures are being performed and that all protocols are in place to maintain a safe work environment.

Key Responsibilities
  • Execute club inspections as directed by the Corp Facilities Department to ensure compliance with corporate standards.
  • Provide feedback to General Managers to ensure expectations are clear and any maintenance deficiencies are addressed.
  • Schedule all services and tasks with the GM as requested by the Area Maintenance Technician.
  • Partner with the AMT and New Club Development team to attend new club walk-throughs and ensure all areas of facility maintenance and services are understood and addressed in advance of the new club opening.
  • Review results of inspections to identify training opportunities, outliers, or any trends requiring follow-up.
  • Assist Club Managers in training new Club Managers on approved Facility Training Programs.
  • Communicate with Club Managers on all facility service programs and ensure that the Open Wrench System is utilized as a management tool.
  • Provide general direction and technical expertise to other janitorial and club team members to ensure all basic facilities department responsibilities are addressed.
  • Schedule CSA weekly activities within the allotted time approved by the GM to service club equipment and systems.
  • Host regular meetings and/or training sessions to relay Facilities Department information and/or provide new or updated training when applicable.
  • Attend weekly conference calls with the AMT to maintain alignment between Corp updates and expectations and CSA Training and Development.
  • Perform hands-on training for club janitorial partners following the Corp-provided chemical and safety training.
  • Coordinate any vendor-sponsored training programs and partner with the AMT as needed to address specific training opportunities.
  • Partner with the Corp Facilities Team to ensure all CSAs maintain required training certifications based on club amenities and local requirements.
  • Oversee all special projects to ensure scopes of work and vendor quotes are appropriate to address project objectives.
  • Schedule vendors to support special projects as needed and ensure vendors are held accountable to execute projects completely.
  • Execute in-house projects when appropriate and communicate with the GM and AMT to ensure alignment with planned scopes of work and timing.
  • Review and management of Work Orders in the Open Wrench System.
Requirements
  • Must possess knowledge of janitorial servicing and maintenance.
  • Must possess strong interpersonal, motivational, communication, organizational, and training skills.
  • Must be a problem solver and be able to provide guidance to club team members.
  • Must be organized and able to handle a multi-task environment.
  • Must have a high level of professionalism, honesty, integrity, and an excellent work ethic.
  • Must be able to use CMMS Open Wrench Application as well as web-based applications and the internet.
  • Must be able to use and service hand tools, power tools, and ladders.
Education and Experience
  • Minimum of 2 years' experience working in facilities/janitorial maintenance.
  • Must complete all onboarding training and all Crunch-approved training as provided by the assigned Area Maintenance Technician.
Physical Demands and Environmental Conditions
  • Duties may include physical effort, including the ability to lift a minimum of 50 lbs., bending, squatting, reaching, or being on feet for long periods of time.
  • Duties include exposure to maintenance chemicals, cleaning supplies, and periodic grease/oil from cardiovascular equipment.
  • Must maintain suitable transportation.
  • Must maintain a company-provided, basic tool set (as listed) and inventory it monthly.
  • Must report to work in a Crunch Fitness-approved uniform.
Travel Requirement
  • Job may require travel to a nearby club.

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