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NCAA Hall of Champions Retail Associate
2 months ago
About the Role
We are seeking a highly motivated and customer-focused Retail Experience Specialist to join our team at the Hall of Champions. As a key member of our retail team, you will be responsible for creating an exceptional experience for our guests, maximizing sales within the retail kiosks, and providing excellent customer service.
Key Responsibilities
- Assist guests with their overall experience while also maximizing sales within the retail kiosks.
- Answer guests' questions regarding Hall of Champions equipment, including retail & interactive kiosks, displays, and theater.
- Complete quick and friendly retail transactions with customers.
- Maintain general cleanliness of the Hall of Champions equipment and retail fixtures.
- Stock, organize, and sell merchandise in the retail kiosk and assist in executing all company visual merchandising directives.
- Assist in daily inventory control, weekly cycle counts, and a twice-yearly physical inventory of the Hall of Champions merchandise.
- Assist with overseeing the capture of all sales records (POS) on all admission tickets & merchandise sold out of the Hall of Champions.
Requirements
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Retail experience a plus but not mandatory.
- Must be a team player.
- Self-motivated to stay busy during slow periods.
- Strong verbal communication skills.
- Must have good interpersonal skills for interacting with customers, staff, and NCAA contacts.
- Basic computer skills; Microsoft Office, Word, Excel, Outlook.
- Ability to understand and follow NCAA and Legends Global Merchandise policies, procedures, and work processes.
- Must be able to manage multiple tasks and priorities and easily adapt to changing situations.
- Knowledge of products and quality focus.
Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Legends is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
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