NCAA Hall of Champions Retail Associate

4 weeks ago

Marquand, Missouri, United States AEG Full time
About Legends

Legends is a premium experiences company with a global presence, offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision.

Global Merchandise

Our Global Merchandise division provides a fully customized, customer-centric, omnichannel shopping experience for fans. We offer the latest trends, styles, designs, and brand collaborations across different categories, setting the standard for in-venue, e-commerce, and pop-up operations.

The Role

We are seeking a Retail Sales Associate to join our team at the NCAA Hall of Champions. As a key member of our sales team, you will be responsible for creating an exceptional experience for our fans. Your primary goal will be to provide legendary customer service, display merchandise, and maintain a clean and organized retail environment.

Essential Functions
  • Assist guests with their overall experience while maximizing sales within the retail kiosks.
  • Answer guests' questions regarding Hall of Champions equipment and merchandise.
  • Complete quick and friendly retail transactions with customers.
  • Maintain general cleanliness of the Hall of Champions equipment and retail fixtures.
  • Stock, organize, and sell merchandise in the retail kiosk, ensuring all company visual merchandising directives are executed.
  • Assist with daily inventory control, weekly cycle counts, and twice-yearly physical inventory of Hall of Champions merchandise.
  • Assist with overseeing the capture of all sales records (POS) on all admission tickets and merchandise sold out of the Hall of Champions.
  • Perform Total Customer Experience.
  • Other duties may be assigned.
Qualifications
  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Retail experience a plus but not mandatory.
  • Must be a team player.
  • Self-motivated to stay busy during slow periods.
  • Strong verbal communication skills.
  • Must have good interpersonal skills for interacting with customers, staff, and NCAA contacts.
  • Basic computer skills; Microsoft Office, Word, Excel, Outlook.
  • Ability to understand and follow NCAA and Legends Global Merchandise policies, procedures, and work processes.
  • Must be able to manage multiple tasks and priorities and easily adapt to changing situations.
  • Knowledge of products and quality focus.
Compensation and Working Conditions

Starting at $14 an hour, 2-4 days a week, with great opportunities for students at IU Indy and Purdue University Indianapolis. The physical demands of this role include sitting, talking, hearing, using hands to finger and handle controls, reaching with hands and arms, standing, walking, and stooping. Legends is an Equal Opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

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