Hospitality Ambassador

3 weeks ago


Manchester Center, Vermont, United States Kimpton Hotel Full time

About the Role:
We're seeking a talented Hospitality Ambassador to join our team at Kimpton Hotel. As a key member of our front-of-house team, you'll be the first point of contact for our guests and play a crucial role in providing a memorable and exceptional experience.

Responsibilities:
  • Provide guests with information and support in a professional and gracious manner.
  • Receive and coordinate reservations and seating for daily and/or nightly service.
  • Act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests.
  • Provide fair and consistent seating of guests and accurately handle paperwork.
  • Assist in maintaining a clean and tidy host stand and perform other restaurant and customer service related requests.
What We're Looking For:
  • Previous customer service or hospitality experience.
  • Able to prioritize multiple tasks in a dynamic environment.
  • Excellent interpersonal communication skills and a real passion for hospitality.
  • Flexible schedule and ability to work weekends, nights, and holidays when needed.


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