Golf Operations Supervisor
2 weeks ago
About Invited
At Invited, we create an environment where work is enjoyable, fostering connections among our team and engaging with Members from diverse backgrounds. Each visit to our Club is an opportunity to craft memorable experiences and enhance lives. Become part of a dynamic, fast-paced, and impactful team dedicated to uniting people and celebrating the best moments in life.
Our legacy of inclusivity is reflected in Invited, where we embrace a welcoming atmosphere. With over 200 golf and country clubs, city clubs, and stadium clubs, we share a unified mission: to build relationships and enrich lives. We invite you to help us continue our tradition and embark on new journeys together.
Position Overview
The role involves supporting daily golf operations, including managing the pro shop and outside services. Responsibilities include overseeing non-exempt golf staff, driving revenue initiatives, managing assets, and promoting the game of golf through lessons and tournament management.
Key Responsibilities
- Develop and implement procedures for golf and pro shop attendants, as well as outside services staff.
- Create and manage efficient work schedules to meet the staffing needs of golf operations, pro shop, and outside services, while recruiting and hiring as necessary to ensure exceptional member service.
- Oversee profit and loss for merchandise in the pro shop, assist with budgeting, maintain inventory levels, and implement inventory control procedures to ensure items are consistently stocked. Establish standards for merchandise display, pricing, and promotions to drive sales and fulfill member requests.
- Communicate effectively with staff, members, and senior management.
- In the absence of the Director of Golf/Head Golf Professional, manage all aspects of the Club's golf department.
- Stay informed about and promote all Club activities and services, including tournament management and special events, ensuring successful execution through effective scheduling and staff utilization.
- Guide staff in accordance with Invited and PGA standards to promote golf clinics, private lessons, and programs for adults, juniors, and seniors, while ensuring member satisfaction and adherence to Club standards. Instructional capabilities are also required.
Qualifications
- PGA PGM Associate Program Level 3 or Member status.
- Preferred college degree; high school diploma, GED, or equivalent required.
- Experience in customer service and extensive golf knowledge.
- Proven skills in team management, organization, and coaching.
- Familiarity with tee sheets and inventory systems.
For further information about our culture, employee experience, and benefits, please visit our website.
Invited is an Equal Employment Opportunity Employer and participates in E-Verify.
This job description outlines the general requirements for the position and is not an exhaustive list of duties, responsibilities, or qualifications. Additional tasks may be assigned as necessary.
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