Client Support Specialist

3 days ago


Lake Mary, Florida, United States CNA Financial Corporation Full time
About the Job

CNA Financial Corporation is seeking a Client Support Specialist to join our team. As a key member of our customer service team, you will be responsible for responding to customer inquiries and resolving issues in a timely and professional manner.

Job Description
  • Provide exceptional customer service by responding to customer inquiries and resolving issues in a timely and professional manner.
  • Utilize technology and data analytics to track customer interactions and identify trends and areas for improvement.
  • Work collaboratively with other departments to ensure seamless communication and efficient issue resolution.
Requirements
  • Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
  • A strong background in customer service, with a proven track record of delivering exceptional results.
  • The ability to maintain confidentiality and handle sensitive information with discretion.
Compensation
  • A competitive salary of $65,000 per year, commensurate with experience.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Ongoing training and development opportunities to help you grow in your career.

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