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Project Director
1 month ago
Job Summary
We are seeking a highly skilled Project Director to lead our customer project implementations and engagements. The ideal candidate will have a strong background in project management, excellent communication skills, and the ability to work effectively in a team environment.
Key Responsibilities
- Manage the service delivery lifecycle for customer project implementations and engagements.
- Work individually or as part of a team to lead project and service delivery execution on customer engagements.
- Contribute to strong customer relationships through proactive support and sound expertise.
- Utilize proven project management tools and techniques to execute project deliverables in a manner aligned with our customer's business objectives.
- Direct and manage project development from beginning to end.
- Work with engineering project leads to understand project scope, milestones, and data set requirements.
- Develop project plans, schedules, scope, and Statement of Work documents, and associated communications documents.
- Identify and track project progress and issues, providing regular status updates until resolved.
- Effectively and regularly communicate project expectations with customer and stakeholders in a timely basis.
- Identify and resolve issues and conflicts within the project teams.
- Identify and manage project dependencies and critical path.
- Proactively manage changes in project scope, identify potential out of scope activities, and devise contingency plans.
- Conduct project after action reviews when required and create recommendations to be used on future projects and engagements.
Requirements
- Obtained or pursuing a bachelor's degree in Information Technology, business, or related technical/business field of study.
- 5+ years direct work experience in a project or program management capacity, including all aspects of process development and execution.
- Prior consulting and/or project management experience for IT solution/service provider required.
- Experience planning and managing complex identity and access management related enterprise-based projects or programs preferred.
- Ability to derive insights from large data sets.
- Demonstrated success managing customer-facing technology implementations.
- PMP certification is preferred, but not required.
- Experience working both independently and in a team-oriented, collaborative environment.
- Excellent verbal, written, and interpersonal communication skills.
- Experience with MS Excel, Project, Word, or other project management tools required.
- Solid understanding of IT infrastructure desirable (AD, Windows servers & services, file access & permissions, interfacing storage platforms).
- Certifications in IT field of study, PMI, and vendor-based skills a plus.
- Ability to travel as needed.
About SPHERE Technology Solutions
SPHERE Technology Solutions is an award-winning, woman-led cybersecurity business that is redefining how organizations improve security, enhance compliance, and achieve ongoing Identity Hygiene. We put rigorous controls in place that secure your most critical data, create the right governance process for your systems and assets, and help keep your company compliant with all relevant regulations.
SPHERE Technology Solutions is an equal-opportunity employer. Applicants will be evaluated without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.