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Account Associate

1 month ago

Dallas, Texas, United States John Jinuntuya - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused Account Associate to join our team at John Jinuntuya - State Farm Agent. As a key member of our agency, you will play a vital role in helping our customers manage the risks of everyday life and achieve their financial goals.

Key Responsibilities
  • Manage client accounts and update information in our database to ensure accurate and timely service.
  • Assist clients with policy changes and inquiries, providing exceptional customer service and resolving issues efficiently.
  • Process insurance claims and follow up with clients on claim status to ensure a smooth and hassle-free experience.
  • Coordinate with underwriters to ensure timely policy issuance and meet customer needs.
Requirements
  • Strong organizational skills and attention to detail to manage multiple client accounts and priorities.
  • Excellent customer service and communication skills to build strong relationships with clients and colleagues.
  • Previous experience in insurance or a related field is preferred, but not required.
What We Offer
  • A competitive salary and bonus structure based on performance.
  • A comprehensive benefits package, including health insurance and paid time off.
  • Opportunities for advancement and professional growth within our agency.
  • A dynamic and supportive work environment that values teamwork and collaboration.