Front Desk Representative

2 days ago


Inver Grove Heights, Minnesota, United States Atrium Hospitality Full time
Front Desk Agent

At Atrium Hospitality, we're seeking a highly motivated and engaging Front Desk Agent to join our team. As a key member of our Front Desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a memorable first impression and creating a positive experience throughout their stay.

Key Responsibilities:
  • Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established
  • Assist guests with sending and receiving faxes, packages, and mail
  • Provide expert knowledge on hotel services, registration, shopping, dining, and travel directions
  • Work collaboratively with hotel/resort staff to ensure seamless guest experiences
Requirements:
  • High school diploma or equivalent
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong desire to make a positive impact on others
What We Offer:
  • Competitive compensation package
  • Daily pay
  • Significant travel discounts on Marriott and/or Hilton properties
  • 401k plans
  • Medical insurance
  • Other property-specific benefits

We're committed to providing a positive and inclusive work environment that values diversity, equity, and inclusion. If you're a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.


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