SSVF Case Manager
4 weeks ago
Volunteers of America Chesapeake & Carolinas is seeking a highly motivated and compassionate SSVF Case Manager to join our team. As a key member of our Supportive Services for Veteran Families (SSVF) program, you will play a vital role in providing critical support and services to homeless and low-income veteran families.
Job SummaryThe SSVF Case Manager will be responsible for providing day-to-day support and services to participating veteran households. This includes conducting housing and comprehensive supportive services assessments, developing and implementing individualized service plans, and providing case management, advocacy, and wraparound supports and services to clients.
Responsibilities- Coordinate outreach efforts to target homeless and low-income veteran families, including developing an outreach plan and visiting VA facilities, shelters, and other places where veterans are likely to congregate.
- Screen potential program participants for eligibility and verify information with applicable agencies.
- Conduct housing and comprehensive supportive services assessments and develop individualized service plans.
- Provide case management, advocacy, and wraparound supports and services to clients, including connections to VA and mainstream resources.
- Travel to housing sites to support clients, monitor progress, and address health, behavioral, or life skills issues.
- Communicate effectively with clients, service teams, and other stakeholders to rapidly address and correct issues with services or supports.
- Ensure appropriate use of and documentation of temporary financial assistance.
- Ensure that veterans and their families receive services that support rapid re-housing, addressing assessed needs, promoting healthy decision-making, securing financial independence, and promoting relationships at home in the community.
- A bachelor's degree in counseling psychology, rehabilitative counseling, or a related human service field is preferred (or comparable experience).
- Experience working with homeless individuals and families, including veterans, is a plus.
- Valid driver's license and ability to drive a personal vehicle for company business.
- Acceptable criminal background check, OIG Exclusion check, and negative drug screening.
- CPR/First Aid Certification must be acquired and maintained once employed.
- The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.
- The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear, and perform basic and light home maintenance activities.
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