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Customer Service Representative

2 months ago

Watertown, Massachusetts, United States Ixonia Bank Full time

**Job Summary**

Ixonia Bank, a locally-owned and independent community bank, is seeking a Part-Time Customer Service Representative to join our team. As a customer-focused individual, you will be responsible for providing exceptional service to our customers, handling transactions, and maintaining a professional atmosphere.

**Key Responsibilities**

  • Receive and process customer transactions, including deposits and withdrawals
  • Verify customer information and ensure accurate transactions
  • Balance cash drawers and reconcile discrepancies
  • Provide excellent customer service and resolve customer inquiries
  • Work collaboratively with the team to achieve sales and customer satisfaction goals

**Requirements**

  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Basic computer skills and ability to learn new software
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations

**What We Offer**

Ixonia Bank offers a competitive salary, benefits package, and a positive work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

**Equal Opportunity Employer**

Ixonia Bank is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.