Senior Patient Services Representative

4 weeks ago


League City, Texas, United States Houston Methodist Full time
Job Summary

We are seeking a highly skilled and experienced Senior Patient Services Representative to join our team at Houston Methodist Primary Care Group. As a key member of our team, you will be responsible for providing exceptional patient care and service to our patients and families.

Key Responsibilities
  • Perform patient check-in and check-out functions, including obtaining and inputting accurate scheduling and registration data.
  • Coordinate patient flow, ensuring timely and efficient processing of patients.
  • Provide excellent customer service, responding promptly to requests and resolving issues in a professional and courteous manner.
  • Collaborate with healthcare professionals to ensure seamless communication and coordination of patient care.
  • Assist with revenue cycle functions, including registration, scheduling, and insurance verification.
Requirements
  • Five years of experience in a related role within healthcare, including three years of experience in a patient services or registration role.
  • High school diploma or equivalent education.
  • Strong communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare professionals.
  • Basic computer skills, including proficiency in word processing and electronic medical record systems.
  • Knowledge of medical terminology and revenue cycle components.
What We Offer

As a member of the Houston Methodist Primary Care Group team, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional patient care and service to our patients and families. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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