Client Relations Specialist
2 weeks ago
Are you a personable individual with a passion for assisting customers? If you thrive in a dynamic environment and enjoy engaging with clients, this role with Tyna Carter - State Farm Agent may be an excellent fit for you. Our agency focuses exclusively on State Farm insurance and financial service offerings.
Key Responsibilities- Build and maintain strong customer relationships while providing follow-up as necessary.
- Deliver prompt, accurate, and friendly service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing issues.
- Utilize a customer-centric, needs-based approach to inform clients about available insurance solutions.
- Collaborate with the agent to identify and engage in local community initiatives.
- Assist in managing the agency's online presence and social media platforms.
- Competitive hourly wage with potential for commission and bonuses.
- Paid time off, including vacation and personal/sick days.
- Valuable experience in the insurance industry.
- Exceptional communication skills, both written and verbal.
- Self-driven and motivated individual.
- Detail-oriented with a proactive approach to problem-solving.
- Commitment to providing outstanding customer service.
- Strong work ethic with a focus on accuracy and timeliness.
- Able to thrive in a collaborative team environment.
- Capacity to manage multiple tasks effectively.
- Ability to connect with customers on a personal level.
- Must be willing to obtain a Property and Casualty license.
- Must be willing to obtain a Life and Health license.
If you are driven to excel and envision yourself in this role, we encourage you to explore this opportunity further.
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