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Retail Experience Specialist

2 months ago

Clay, West Virginia, United States Family Dollar Full time

Job Summary:

As a Customer Service Representative at Family Dollar, you will be responsible for delivering exceptional customer experiences. Your primary goal will be to provide top-notch service to our valued customers, ensuring their satisfaction and loyalty to our brand.

Key Responsibilities:

  • Customer Interaction: Greet customers warmly and assist them in selecting merchandise that meets their needs.
  • Cash Handling: Process cash register transactions accurately and efficiently, handling customer payments and returns with professionalism.
  • Product Knowledge: Stay up-to-date on store inventory and be able to answer customer questions regarding products and services.
  • Team Collaboration: Work collaboratively with store team members to maintain a clean and organized store environment, ensuring a positive shopping experience for customers.

Requirements:

  • Excellent Communication Skills: Ability to effectively communicate with customers, colleagues, and management.
  • Strong Problem-Solving Skills: Ability to resolve customer complaints and concerns in a professional and courteous manner.
  • Basic Math Skills: Ability to accurately handle cash and operate a cash register.