Operations Manager

1 week ago

Houston, Texas, United States Lamons Full time
Job Title: Operations Supervisor

At Lamons, we are seeking an experienced Operations Supervisor to oversee the shipping area and collaborate with operations and logistics management to achieve excellent customer service and on-time delivery.

Key Responsibilities:
  • Verify all orders being shipped have the correct address, quantity, specifications, and are up to company quality.
  • Collaborate with production to verify production schedules to estimate shipping requirements.
  • Lead assigned shipping team and confirm all safety requirements, company policies, and shipping processes are followed by the team.
  • Manage assigned headcount and work with management to obtain any additional temporary or full-time labor force.
  • Notify the proper channels of any departmental safety issues or concerns.
  • Provide suggestions for adjustments in shipping processes, systems, equipment, or procedures for the department.
  • Manage departmental costs and approve training, equipment, and supplies.
  • Motivate assigned team in achieving departmental and organizational KIPs.
  • Manage employee relation concerns and work with upper management and Human Resources on possible solutions.
  • Maintain accurate records of assignments, projects, deadlines, and shipment times to present to logistics management.
  • Responsible for training, performance reviews, and documentation of records of assigned personnel.
  • Assist in required safety and quality audits and inventory review.
  • Hold daily safety meetings with assigned team members.
  • Provide mentorship and training to team leads and create opportunities for learning and career development.
  • Provide daily status of shipments for shift changes and updates to production and shipping supervisors on objective achievements.
Requirements:
  • Conflict resolution and problem-solving skills.
  • Knowledge in freight, exports, and proper freight handling techniques.
  • Proficient in Microsoft Office suite.
  • Ability to identify and adjust shipping needs as they arise.
  • Strong analytical and problem-solving skills to identify and remove root cause.
  • Ability to collaborate and lead change with various cross-functional stakeholders.
  • Excellent management and leadership skills.
  • Ability to lead, motivate, and drive performance of team in support of department objectives.
  • Excellent verbal, written, and interpersonal communication skills.
  • Proficient with Customer Relationship Management (CRM) systems or equivalent other supporting systems.
Education and Experience:
  • Required: Associate's degree in Business, Supply Chain, or related field.
  • Preferred: Bachelor's degree in Business, Supply Chain, or related field.
  • Preferred: Lean Six Sigma certification from accredited institution.
  • Required: 7 years of shipping, logistics, or freight experience.
  • Required: 3 years' experience in a manufacturing company with a preference in experience in the Oil & Gas industry.
  • Required: 5 years of leadership experience.
  • Preferred: Previous experience in a manufacturing company that is ISO-9000 or QS-9000 certified.
  • Preferred: Forklift certified.
Physical Requirements:
  • Must be able to lift, bend, stoop, and climb.
  • Ability to lift up to 30 lbs. independently on a regular basis.
  • Must be able to access and navigate all areas of the industrial facility.

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