Branch Manager

1 month ago

Leesburg, Georgia, United States Mariner Finance Full time
Job Title: Branch Manager

We are seeking a seasoned consumer finance professional to lead our next Branch Manager. As a key member of our team, you will be responsible for driving business growth, managing a team of lending professionals, and ensuring exceptional customer service.

Key Responsibilities:
  • Lead a team of lending professionals to achieve annual growth goals and maintain compliance with regulatory requirements.
  • Develop and implement strategies to drive business growth, improve customer satisfaction, and reduce loss rates.
  • Manage the retention and maintenance of existing accounts, including lending and collecting, to achieve branch sales and delinquency targets.
  • Coach and develop branch staff to achieve branch goals, minimize turnover, and create a positive branch environment.
  • Prepare and submit reports reflecting branch activity and growth as needed.
  • Develop additional business by networking with local establishments and building strong community relations.
  • Implement internal branch auditing procedures to control negotiable items and company records.
  • Exercise authority to ensure policies and procedures are met when monitoring/approving monthly expenses.
  • Promptly investigate and resolve customer and employee inquiries and complaints.
  • Attract high-quality and diverse talent, coordinate and interview prospective candidates, and make recommendations to management for vacancies.
  • Participate in company meetings and professional development activities to stay current with industry trends and best practices.
Requirements:
  • Minimum of three (3) years of related experience in the Consumer Lending and/or Financial Services industry.
  • Two (2) years of successful supervisory experience, or recent successful completion of a lending training program or other closely aligned course of study.
  • Bachelor's degree in a discipline such as Business, Accounting, Finance, Administration, Economics, or military rank (e.g., E-4, W1, or O1 and above).
  • Reliable transportation required.
  • Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel.
  • Highly proficient in Microsoft Office or similar programs with knowledge of and the ability to learn financial services programs.
  • Ability to complete essential duties/functions in a timely, accurate manner.
  • Demonstrated problem-solving skills, project leadership skills, and interpersonal skills in demanding situations.
  • Must obtain applicable, required licenses to sell insurance products offered to customers by the branch.
Preferred Qualifications:
  • Bilingual fluency in Spanish/English.
  • Has, in good standing, applicable, required licenses to sell insurance products offered to customers by branch.
Physical Demands:

While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear. The employee is occasionally required to move about the branch. The employee is required to be physically present in the office. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time without notice.

Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, marital status, age, religion, national origin, sexual orientation, familial or caregiver status, citizenship status, status as a victim of domestic violence, medical condition, genetic information, pregnancy, physical or mental disability, or status as a disabled or Vietnam era veteran.

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