Customer Service Team Lead

6 days ago


Philadelphia, Pennsylvania, United States Rite Aid Full time
Lead Service Associate Job Description

We are seeking a highly skilled and dedicated individual to join our team as a Lead Service Associate at Rite Aid. As a Lead Service Associate, you will be responsible for supervising store associates, assisting with daily store operations, and providing exceptional customer service.

About the Role:
  • Supervise and assist store associates with daily operational tasks.
  • Provide direction and guidance to ensure efficient workflow and high-quality customer service.
  • Tend to merchandising tasks via plan-o-gram, ensuring visual appeal and maximizing sales opportunities.
  • Perform proper receiving and stocking procedures to maintain accurate inventory levels.
  • Count and reconcile cash register drawers, preparing deposits and ordering change from the bank.
Requirements:
  • H.S. Diploma or General Education Degree (GED) required.
  • At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What We Offer:
  • Competitive salary: $45,000 - $55,000 per annum.
  • Generous paid time off, including holidays and vacation days.
  • 401K matching program.
  • Career growth opportunities within a dynamic and supportive environment.

Rite Aid is committed to creating an environment that inspires and motivates our associates to reach their full potential. If you are passionate about delivering exceptional customer service and leading by example, we encourage you to apply for this exciting opportunity.



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